More than 100 entrepreneurs working for Bank of Ireland will not have their contracts renewed in the coming months as they expire, the bank confirmed.
Subcontractors are employed through a recruitment and outsourcing company, CPL Resources, and work in customer service or “direct channel” roles for the bank.
78 of the workers are based in a call center in Kilkenny, the rest work in a center in Tallaght.
In a statement, Bank of Ireland said the development was a consequence of the impact of Covid-19.
“Before the start of the current pandemic, attrition levels in direct channels were at a level where we would often be able to offer permanent staff with the Bank of Ireland to contract staff at the end of their contract period” , did he declare.
“However, since Covid, the number of vacancies within the company has decreased considerably,” he added.
“This development, combined with the expected efficiency gains in our processes, unfortunately means that a certain number of contractual positions will end between the end of June 2020 and January 2021.”
It is understood that the bank communicated the changes to workers yesterday and supports have been put in place by CPL to help them.
These include HR clinics and workshops that will take place over the next few days.
Other permanent employees employed in contact centers by Bank of Ireland will not be affected by the development.