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Alba Iulia
Thursday, June 4, 2020

Tesco makes immediate changes to online home delivery as it limits the number of customers who can order

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Supermarket giant Tesco has made changes to its online home delivery with immediate effect.

The retailer sent an email to all customers this morning to inform them of the new limit on the number of items they can purchase in a single order.

Tesco says the move is to make sure it is able to “reach more customers, with more deliveries”.

In recent weeks, the request for home delivery online and its click and collect service was huge, with many delivery slots now reserved until mid-April.

Limiting the number of items per order means that more orders can be placed in each delivery van, says the retailer.

A Tesco spokesperson said: “ We know that it is difficult to get a delivery niche for online shopping right now due to the high demand, and we ask those who are able to safely come to the stores from the do that, instead of shopping online, so we can start freeing up more slots for the most vulnerable.

“We are looking for every opportunity to increase the number of slots available and by introducing a limit of 80 items per order online, we will be able to place more orders on each van, helping us to ensure that all customers can get the essential to need. ”

Changes follow new social distancing measures Tesco operates at its checkouts. The signs at its boxes indicate: “It is for everyone’s safety, comfort and peace of mind.

“Please stand outside the marked areas when checking out and leave a gap of one meter between you and the other customers.”

Tesco has placed restrictions on certain products, including antibacterial wipes, dry pasta and rolls of toilet paper.

Products are now limited to two per customer.

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