1. Pechanga Resort Casino
45000 Pechanga Parkway, Temecula; 877-711-2946; pechanga.com
One of the largest and most opulent resort casinos in Southern California is the Pechanga Resort Casino near Temecula.
The casino boasts two hotel towers with 1,100 hotel rooms, an RV Resort, more than 5,000 slot machines and 166 table games.
Some of its restaurants include the fine dining The Great Oak Steakhouse, the Italian Paisano’s and the Asian seafood restaurant Umi Sushi & Oyster Bar.
Jared Munoa, president of Pechanga Development Corporation, said the fact that Pechanga ranks among the best casinos in California “speaks to the care and attention to detail that each member of our team is committed to providing to all of our guests.” .
“You will hear someone say that our hospitality is the ‘Pechanga way’,” Munoa said in an e-mailed statement. “Our guests and loyal club members choose Pechanga because they know they will consistently receive excellent customer service and because we have made sure there is something for everyone here. We work hard to offer guests great benefits to earn points by playing their favorite slots or table games. They also tell us that they appreciate our deep commitment to giving something back to our community, especially in these difficult times. “
2. Pala Casino, Spa & Resort
11154 Highway 76, Pala; 877-946-7252; palacasino.com
The casino, located in northern San Diego County, features a 507-room hotel, an RV resort with clubhouse and pool, as well as a gaming floor with over 2,000 slots and 70 table games.
Some of the Pala’s restaurants include fine dining The Oak Room, Asian Noodles Restaurant, and Luis Rey’s Sports Bar.
The casino recently finished renovating each of its hotel rooms. All rooms have new paint and amenities that include small refrigerators, Keurig coffeemakers, and charging stations and personal music on the nightstands.
Fred Buro, CEO of Pala, said one of the things that separates the Northern San Diego County casino is its commitment to customer service and making sure casino employees at all levels know how to make it happen.
“What we do differently, number one, is communication and making sure that everyone on the executive team doesn’t assume that when they deliver the baton and it’s outside their area, that someone is ready and willing to take that witness and take customers to the next place smoothly, transparently and easily and in a very engaging and fun way, ”Buro said.
3. Morongo Casino, Resort & Spa
49500 Seminole Drive, Cabazon. 951-849-3080, morongocasinoresort.com.
Morongo boasts a 27-story hotel tower with 272 rooms and 32 suites, more than 4,000 slots and over 80 table games.
The casino recently completed a 65,000-square-foot expansion that increased gaming space by more than 30 percent. It also added new casino-level restaurants and bars. Some of the new restaurants include the 24-hour Good Times Cafe restaurant; Mozen Asian Kitchen; and Pink Coffee bar and pastry shop.
“With our new and luxurious expansion now open, Morongo’s game plan is now 30% bigger, with more slots, table games, services and good times,” Simon Farmer, Director, wrote in an email. marketing executive. “Our expansion marks another milestone in Morongo’s legacy as a world-class resort destination and underlines our ongoing commitment to always exceed our guests’ expectations by delivering the best casino-resort experience.”